News

26-03-2020

Update on Corona Contingency as per 26 March 2020

Dear Customers,

Below you will find the daily Corona update on the measurements that DANX is taking to ensure the continuous delivery of your spare parts.

We regret that the service the last couple of days has not lived up to the usual DANX standard. As we have previously communicated, the European restrictions are heavily influencing our possibilities of delivering as per the agreed delivery times/SLA. Hereto comes other factors like

  • lack of drivers due to quarantines, restrictions and illness and

  • big fluctuations in volumes, which makes network planning challenging.


We will as always do our utmost to mitigate the inconvenience for our customers but must also acknowledge that we do look into more delays in certain geographical areas. To protect our drivers and customers we have implemented scanning as POD for day time deliveries and in our terminals we make sure that there is enough distance between everybody present.

Once all the present restrictions are loosened, we look forward to returning to our usual DANX performance and delivery accuracy. In the meantime we can guarantee you that your spare parts WILL reach their destination and that we will do our utmost to make it as fast as we possibly can.

We would also like to remind you that you will always find updated information on our website www.danx.com or through our daily morning report on a daily basis as long as needed. If you want to receive our daily morning report please write to your local Control Tower or Customer Service.


Yours sincerely,

DANX

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